FAQs

What types of products do you offer?

Our store specializes in a curated selection of innovative and comfortable products designed to enhance everyday life. This includes items such as the Bluetooth Sleep Headband, which provides a seamless audio experience, and the D5 Starry Moon Lamp, which creates a magical ambiance in any space.

How do I care for the Bluetooth Sleep Headband?

The Bluetooth Sleep Headband should be hand washed in cold water to maintain its integrity and functionality. Avoid using bleach or harsh detergents. Allow it to air dry completely before use to ensure the electronic components remain undamaged.

What is the return policy for your products?

While specific return policies may vary, we generally accept returns for products that are unused and in their original packaging within a specified timeframe. Please refer to our return policy for detailed information on eligibility and procedures.

Are your products safe for all ages?

Our products are designed with safety in mind; however, it is recommended that adult supervision is provided when using items like the D5 Starry Moon Lamp around young children. Always follow the manufacturer's guidelines for safe usage.

How can I contact customer support?

Customer support can be reached through our contact page on the website. We strive to respond to all inquiries within 24 to 48 hours to assist you with any questions or concerns you may have regarding our products.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more detailed information on international orders.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. All transactions are processed securely to ensure your information is protected.

Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment until it arrives at your designated address.